Welcome to Module 3.

This module is designed for you to gain a more in-depth understanding about the culture of service quality and safety in the health and wellbeing settings.

You will learn to:

• Describe how support workers can contribute to providing quality service in their organisation.
• Demonstrate professional and ethical practice.
• Identify quality and safe practices in the health and wellbeing setting.
• Demonstrate a variety of ways that aspects of quality and safety are being applied.
• Recommend or develop a tool that can be used to measure quality and safety relating to an aspect of caring for a client.

Within each module you will find quizzes, discussions and assignments.   Follow the instructions to submit your completed work.